Returns & Refunds

 

Hassle-Free 7-Day Returns

We’ve got your back! You can return your item within 7 days of delivery.

How to Return:

  • Keep it undamaged, unworn, and with all hangtags intact.
  • Make sure it’s in the original packaging.
  • Have your proof of purchase ready.

Start a Return:
Email us at gearcrew@therecreations.com, and we’ll guide you through the process. Please don’t send items back without approval.

Exchanges & Refunds:
Once we receive and inspect your return, we’ll notify you. Approved refunds go straight to your original payment method within 10 business days.

Damaged or Wrong Items:
If something arrives broken, defective, or wrong, contact us immediately at gearcrew@therecreations.com, and we’ll make it right.

Exceptions:

  • Final sale items, discounted products, or items marked “non-returnable” cannot be returned.
  • Products damaged due to misuse, neglect, or improper care will not qualify for return.