Discover mindful gear made for the outdoors you love
Returns & Refunds
Returns & Refunds
Hassle-Free 7-Day Returns
We’ve got your back! You can return your item within 7 days of delivery.
How to Return:
- Keep it undamaged, unworn, and with all hangtags intact.
- Make sure it’s in the original packaging.
- Have your proof of purchase ready.
Start a Return:
Email us at gearcrew@therecreations.com, and we’ll guide you through the process. Please don’t send items back without approval.
Exchanges & Refunds:
Once we receive and inspect your return, we’ll notify you. Approved refunds go straight to your original payment method within 10 business days.
Damaged or Wrong Items:
If something arrives broken, defective, or wrong, contact us immediately at gearcrew@therecreations.com, and we’ll make it right.
Exceptions:
- Final sale items, discounted products, or items marked “non-returnable” cannot be returned.
- Products damaged due to misuse, neglect, or improper care will not qualify for return.